Ratings & Reviews

Great historical tour

My daughters and I had a great 3.5 hour historical tour with Marc. Very informative and kept the teenagers engaged. Even sorted out where we would have dinner that evening. Reasonable rates and within walking distance from the city centre

Excellent!

This is an awesome spot to rent a bike. Their location is great and the service was amazing. We also love their set up. They have a really nice retail space and the people really work to ensure that your bike fits perfectly and you are ready to ride wherever you need to go. I would rent from them again 100%!

If you’re visiting Niagara and don’t make a stop at Niagara-on-the-Lake—and don’t rent a bike from Zoom Leisure Bikes—your trip is truly incomplete! The customer service here is top-notch, and the team is incredibly friendly and helpful. A tip: If you need a smaller size bike, be sure to book in advance, as those tend to be limited. They offer both regular and e-bikes, but coming from California, we found the terrain here nice and flat—perfect for a leisurely ride on a standard bike. Highly recommend for a fun and scenic way to explore the area!

Amazing value for a full day hybrid rental on a superb bike trail from Niagara on the Lake to Niagara Falls and back.

These guys know how to run a bike rental shop! Excellent email and phone communication ahead of time, very helpful and friendly staff on site, a good quality and well maintained hybrid bike. I loved my day riding from Niagara on the Lake to Niagara Falls on an excellent bike path. Thanks Zoom. I will be back and I will send my friends.

Great Bikes and Friendly, helpful staff

The person who helped us could not have been more accommodating and pleasant. We had reserved hybrid bikes but upon trying them out we changed our minds and preferred the cruisers. The staff was patient and quickly changed us over and we were on our way. What a great way to spend an afternoon in this region.

An enjoyable ride!

Highly recommend Zoom if you are looking to explore the region by bike. Very quick to respond to enquires and service at location was friendly and attentive. Very comfortable bikes and we appreciated and enjoyed the recommended route! Great way to see and experience Niagara-on-the-Lake despite the heat and nice to get some exercise while doing it and go at our own pace!

I decided to take my mother on a self guided bike tour using Zoom Leisure and I had a positively excellent experience. We booked online through their website. We rented 2 bikes and added 3 wine tastings. The booking process was very smooth. We were given the option to pay a deposit and paying the remainder on the day of, wasn't expecting that but great option. When we arrived, the staff was very attentive, cheery, and helpful. We received our bikes quickly and were assisted with any adjustments we needed. We were provided a map and we were off. The bikes were very comfortable and easy to ride.…

Great day touring wineries in NOTL

My daughter and I rented bikes for the day Friday July 7/23. We arrived at Zoom without a reservation. The staff were very friendly and informative and the rental process was quick and easy. We grabbed a map and away we went. Such good value for the money, we would definitely rent bikes again next time we’re in town.

Great value and Service

We visited from the UK, booked bike hire before we left - very simple and great communication. Collected bikes and got good advice on route, cycled to Niagara which was great and an easy ride. Good bikes and good value.

This is a 5 star bicycle renting company. We were a group of 5 visiting from BC. Ample parking, quick and friendly service. Renting bikes has never been this easy!

This is a must experience when you Visit Niagara on the Lake. Ben was amazing and so informative. We rented the E-assist bikes. The facility is modern and clean. Bikes are in pristine condition and helmets are disinfected. Well worth the money. So much fun. Will return and rent for a day.

Bikes were in great shape and the app to rent them worked really well (had never used it before). Handy that you could return them anywhere, not only to where you pick them up.

Zoom Leisure Bikes More Than Exceeded our Expectations!

The family, my wife and three early twenties kids, decided on repeating a bike ride we had very much enjoyed and done some years ago along the Niagara bike trail from Niagara on the Lake to the Falls. As we were one bike short, we enlisted the services of Zoom Leisure Bikes. I easily secured the bike on-line through their website. I made a followup call to verify a detail or two. The young lady who took the call was very cordial and helpful. The shop is conveniently quite close to downtown Niagara on the Lake. It is very designed beautifully and thought out to make it a very customer friendly experience.…

Great company to rent e-bikes from. We toured several wineries along the way in NOTL. The e-bikes were in excellent condition. I highly recommend this company because of their excellent customer service and excellent e-bikes.

Great experience, we rode e-bikes for about six hours (first time). So easy to use, great map and directions from Kelly and Ben, best experience in Niagara on the Lake! We rode along the Niagara River trail, went to two wine tastings, esp liked Bella Terra. Then we stopped at a farmers market to get fresh peaches and pears. Wonderful day!

Excellent afternoon ride

Everyone we dealt with at Zoom was helpful and encouraging as this was our first e bike ride. They were great! The facility was excellent. We were able to ‘ clean up ‘ in the very clean restrooms. The map they gave us was excellent and is a keeper for the next time. We wish them great success and hope to be able to return again this year. And next year. Thank you for a great experience and afternoon

Fantastic service and a great experience from start to finish! My girlfriends and I rented four e-bikes from Zoom Leisure Bikes for a ride from Niagara-on-the-Lake to Niagara Falls and back, and we couldn’t have asked for a better experience. The staff were incredibly friendly and helpful—they even assisted us with attaching a saddle bag to a bike that wasn’t rented from them! Their service was truly above and beyond. We also appreciated the flexibility of their after-hours drop-off, which gave us peace of mind in case we were running behind. Highly recommend Zoom, and we’re already looking…

I've been to NOTL many times, but this is the first time I rented a bike to ride along the Niagara River Recreation Trail. I found that Zoom was just down from Queen St. so I decided to rent a bike from them. For $30 they hooked me up with a great bike and a helmet for 3 hours. I took off for the trail and had a great time. I even stopped for lunch along the trail. Driving along the Niagara River Trail is fun, but it's even better on a bike. The people at Zoom were helpful and friendly. I even asked them to take my picture when I returned the bike. Definitely 5 stars, and I'll be renting again.

An Absolutely Wonderful Experience Renting 2 - TREK FX2 Bikes For 24hours From Kelly. The Bikes Were Great, Kelly Was Outstanding To Deal With & Very Helpful. Highly Recommend Renting Bikes From Them & We Will On Our Next Trip.

Awesome experience. From easy booking to simple collection and return. 5 stars. staff pleasant. made everything as easy as could be. We rented three ebikes for 3 hours. Did a circular route with a stop off for pizza and wine, then on to a cider house and back to base

Fun day of biking NOTL!

My husband and I rented e-bikes and spent the entire day riding around NOTL, visiting, wineries, farmers markets, distilleries, and breweries, sightseeing along the lake and through the parks, and viewing beautiful homes and neighborhoods. The bikes worked great (other than the tricky kickstands, which they are in process of replacing). Ben was super friendly and helpful and gave us a map and suggestions for routes based on our interest. I highly recommend renting e-bikes from Zoom when you’re in the area

Awesome Cycle Trip in Niagara with a Leisure Bike Rental

We went on a 5 day Sisters Cycle Trip, cycling the Niagara Circle Tour - from Niagara-on-the-Lake (NOTL), Thorold, Port Colbrone, Fort Erie, Niagara Falls, and back to NOTL. Ben at Zoom Leisure Bikes was great. He took the time months before our trip when we were planning, by providing information on the bikes and panniers, but also on the route. We then came prepared and brought our own water bottle holder, phone holder, but we also decided to take the bikes with baskets...

Amazing Day Biking!

We rented some e-bikes from zoom for a self directed wine tour and ride along the Niagara river. The location is excellent, we just walked from our hotel in the old town. The service was friendly, the bikes were in good condition and easy to use and drop off was flexible and easy! My only complaint is that the attendant didn’t help us adjust our seats prior to our trip. Would definitely rent here again!

This was our first experience with electric bikes. The staff were patient and friendly as they advised us on how to ride. The bikes were new and we didn't see any concerns with reliability. They assured us that if anything happened we could call and they would come to help. We had no problems and had a great ride. It would be hard to go back to regular bicycles after this!